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Whatsapp business account meaning
Whatsapp business account meaning






You also have to respond within 24 hours to avoid paying a messaging fee. With WhatsApp Business API, messaging has more rules: the customer has to message you first before you’re allowed to message them. Any type of content can be sent through the app as long as the recipient does not block you, you are free to send them messages. You just need their contact number, and then you can send the first message. Create a product catalogue: Showcase your products or services with a WhatsApp-based catalogue of the things you sell.īusiness App users can send unlimited messages to customers.Use quick replies: Reuse popular responses for customers in chats in just a few taps and save prewritten replies, tap to pick a response and avoid writing it from scratch.Send broadcasts to groups of customers: If customers have added you to their contacts, you can message them with “broadcast” messages (limited to 256 recipients at a time).Set up automatic responses: Automate custom responses to customers while you’re away from the phone, or send automatic introductions to contacts to introduce your services.New Client, Prospect) and categorise chats according to whether it’s regarding an order, customer query or something else. Categorise customers and chats: Put labels on customers (e.g.WhatsApp users can view this and be reassured you’re a business, not a personal user. Create a business profile: A business profile can detail opening hours, website address, contact details and other information about your business.For a start, small businesses might not be accepted for an API account, while it is very straightforward to download the WhatsApp Business App and start communicating with customers for free.Ĭreate a Whatsapp business account? With WhatsApp Business App, small businesses can:

whatsapp business account meaning

Whatsapp business features and benefits? There are some crucial differences between the Business App vs. What are the Features of WhatsApp Business?

whatsapp business account meaning whatsapp business account meaning

It is a more advanced account with scalable features suitable for a global customer base and can be managed by different people on multiple devices. The WhatsApp Business API account requires approval by a WhatsApp partner and has costs associated with some of its features. This means you have to buy a new SIM card, use a different smartphone or enter your landline number during sign-up.

whatsapp business account meaning

WhatsApp Business API: For medium to large businesses with several account users.Īny small business can sign up for free with the WhatsApp Business App by downloading the app in the App Store or Google Play, but you need to attach this account to a different phone number than the one used by your personal WhatsApp account.WhatsApp Business App: For small, local businesses with one account user.Business users can choose between two WhatsApp accounts:








Whatsapp business account meaning